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- About Subsource
Subsource
Restaurant Franchise Operations & Workforce Management Platform
Industry: Software Commerce / SaaS Licensing
Duration: ~6 Months
Project Overview
About Subsource
Key Capabilities
The platform provides a comprehensive set of features designed for efficient software sales and license management.
Workforce & Payroll Management
Hiring & Recruitment Automation
GPS-Based Field Operations
Store Inspection & Compliance
Automated Reporting Services
Territory & Store Management
Employee Scheduling & Communication
Multi-Location Operations Dashboard
Platform Screenshots
See About Subsource in Action
Built With Modern Tech
Subsource was engineered using enterprise-grade Microsoft technologies and cloud infrastructure to support large-scale restaurant franchise operations while ensuring security, scalability, and seamless third-party integrations.
Frontend
- Angular Responsive, Web Applications
- Mobile-Friendly UI
Backend
- Background Worker Services
- .NET C# REST APIs
Database
- Microsoft SQL Server
Integrations
- SMS & Email Services
- Background Verification Services
- Job Boards
Cloud & Hosting
- Microsoft Azure
- On-Premise Servers
- Azure DevOps Pipelines
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Problem Statement
The Challenges We Solved
Managing restaurant franchises across multiple locations often involves disconnected systems for payroll, recruitment, scheduling, inspections, and reporting. These fragmented workflows create operational inefficiencies, increase administrative effort, and make compliance difficult to maintain. Subsource was built to centralize these business processes into one scalable platform, enabling franchise owners to streamline operations and improve overall productivity.
Software Commerce & Licensing
Business Challenges
Many organizations faced the following operational issues that hindered productivity and consistency:
- Multiple disconnected systems for payroll, hiring, scheduling, inspections, and reporting
- Manual compliance tracking across restaurant locations
- Time-consuming workforce management processes
- Inaccurate GPS tracking for field managers
- Duplicate operational reports and email notifications
- High administrative workload for franchise owners
Engineering
Technical Challenges
From a technical perspective, several complex challenges needed to be addressed at the architecture level:
- Maintaining integrations with constantly evolving third-party systems
- Processing GPS location data accurately across thousands of stores
- Managing enterprise-scale background services
- Preventing duplicate employee activity records
- Delivering reliable automated reporting
- Supporting large-scale franchise operations
Subsource
Solution & Approach
How We Built It
NinjaDAM was designed as a scalable SaaS-based DAM platform with enterprise-grade architecture and cloud infrastructure.
Multi-Tenant Architecture
- Tenant Routing
- Dedicated Schemas
- Data Isolation
- Flexible Subscriptions
- STEP 01
Scalable Asset Storage
The platform integrates cloud storage solutions to handle large asset volumes efficiently and reliably.
- Secure Storage
- Multipart Uploads
- CDN Delivery
- Thumbnail Generation
- STEP 02
Advanced Asset Organization
Powerful organization tools were implemented to simplify asset discovery and management at scale.
- Folder Hierarchy
- Smart Tagging
- Full-Text Search
- Asset Collections
- STEP 03
Secure Access Control
Security and controlled access were key priorities — every permission level was carefully designed.
- RBAC Permissions
- Group Access
- Secure Sharing
- Download Protection
- STEP 04
Compliance & Audit Tracking
The platform ensures full transparency and compliance through detailed real-time monitoring systems.
- Audit Logging
- Share Tracking
- Password Policies
- Tenant Lifecycle
- STEP 05
Key Challenges & Resolutions90
Challenges We Conquered
Every major obstacle was met with a precise, scalable engineering solution built to last.
Multi-Tenant Data Isolation
Solution
Implemented a schema-per-tenant database architecture with strict validation rules.
Result
Achieved complete data isolation with zero cross-tenant data exposure.
Large File Uploads (Up to 10GB)
Solution
Integrated AWS S3 multipart upload with resume capability.
Result
Large files are uploaded reliably with minimal failure rates.
Search Performance
Solution
Implemented PostgreSQL full-text search with optimized indexing.
Result
Search results are delivered in under 500ms, even with more than 100,000 assets.
Subscription Enforcement
Solution
Developed dedicated services for usage tracking and subscription limit enforcement.
Result
Accurate plan restriction and resource allocation across tenants.
Query Performance Optimization
Solution
Applied composite indexing and caching strategies.
- Result Achieved
Query execution times dropped dramatically after introducing composite indexing and a multi-layer cache.
~70%
Reduction in query execution time
Feedback
Our Clients’ Success Stories
Check What’s Our Client Say About Us
The project went well, the team was professional and got up to speed quickly on the work and performed effectively. They help us get the project back on track and now we are in a good position. I will definitely use them in the future for subsequent tasks as they arise. I recommend them and look forward to working with them again in the future!
Jonathan
Rajvjay and his team delivered exactly what they promised on time and within budget. They handled every requirement with great care, and I have to say, they're true masters of process. I actually learned a lot about Agile practices and tools like Jira and Trello from them. I'd highly recommend this team to anyone who values a structured, process-driven approach for smooth and efficient project delivery.
Shivangi
Working with Arun has been a great experience! The team is very knowledgeable and has provided several design and product enhancement ideas along the way. I highly recommend!
Gil Comeaux
I approached Sunil to assist me with a specific part of a project. His quick understanding of the project and clear technical skill and proficiency resulted in his involvement growing into a lead role. Will definitely be working with again in the future.
Adam
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